ServiceNow Advisory & Consulting
Realignment, Optimization, and Strategic Growth The ONE Way
At PlatformONE, we don’t just develop on ServiceNow we help businesses step back, evaluate, and strategically align the platform with real business outcomes. Many organizations invest heavily in ServiceNow but later realize the platform isn’t delivering the value they expected. Whether it’s due to underutilization, misconfiguration, or lack of in house expertise this is where our ServiceNow Advisory and Consulting services come in.
ITSM
ITOM
ITAM / HAM / SAM
CMDB
CSM
FSM
ITSM
ITOM
ITAM / HAM / SAM
CMDB
CSM
FSM
ITSM
ITOM
ITAM / HAM / SAM
CMDB
CSM
FSM
ITSM
ITOM
ITAM / HAM / SAM
CMDB
CSM
FSM
ITSM
ITOM
ITAM / HAM / SAM
CMDB
CSM
FSM
ITSM
ITOM
ITAM / HAM / SAM
CMDB
CSM
FSM
ITSM
ITOM
ITAM / HAM / SAM
CMDB
CSM
FSM
ITSM
ITOM
ITAM / HAM / SAM
CMDB
CSM
FSM
Our Approach: More Than Just Development
1. Platform Health Check & Environment Review
We conduct a full diagnostic of your ServiceNow platform—reviewing configurations, performance, license utilization, and technical debt to identify areas for improvement.
2. Process & Workflow Alignment
We map your ServiceNow workflows against your real-world business processes—uncovering gaps, inefficiencies, and misalignments that could be limiting adoption, automation, and ROI.
3. Strategic Guidance for Any Module or Solution
Whether you're planning to implement a single module or expand your platform with multiple solutions, we help you build a strategic roadmap tailored to your goals. From ITSM, ITOM, CSM, FSM, SPM, and GRC, to SecOps, HRSD, or any other ServiceNow capability—we can support any module, any deployment, at any stage.
Expert Resource Augmentation: Developers, Architects, and Consultants On-Demand
Beyond advisory, we offer targeted resource augmentation to fill gaps on your team
1. On-Demand ServiceNow Developers
Skilled in all ServiceNow modules and platform customization—including integrations, scripting, UI development, and Service Portal work.
2. Certified ServiceNow Architects
Providing strategic leadership for complex projects, governance decisions, and scalable, future-proof architecture.
3. Business Analysts & Process Consultants
Helping you gather accurate requirements, build meaningful user stories, and ensure technical solutions align with business needs.
When to CallPlatformONE for ServiceNow Consulting ?
When your ServiceNow platform isn’t delivering expected ROI
Before expanding or implementing any ServiceNow module
When you need an independent environment assessment
When internal bandwidth or skill gaps threaten project timelines
