Privacy Policy
Effective Date: December 1, 2026
Last Updated: December 1, 2026
PlatformOne Group Inc. (referred to as "PlatformOne," "we," "us," or "our") is committed to protecting your privacy and the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect personal data when you interact with our websites, products, and services (collectively, the "Services"). It also explains your rights regarding your personal data. PlatformOne is a U.S.-based company operating under United States law, and all data we process is handled in accordance with applicable U.S. data protection standards. By using our Services, you agree to the data practices described in this Privacy Policy.
We only collect personal information that is necessary to deliver and improve our Services. The types of personal data we collect include:
Contact Information
Identifiers such as your name, email address, telephone number, and other contact details that you provide to us. This may also include your company or organization name if you provide it.
Location Data
Information about your location, such as your city, state, or general geographic area. This may be derived from information like your IP address or, if you choose to share it, your physical address or other location details.
Service Usage Data
Data generated through your use of our Services. This includes technical information automatically collected when you interact with our website or platform, such as your IP address, device type, browser type, pages visited, and the dates/times of access. We collect this information to understand how our Services are used and to enhance user experience.
We collect personal data directly from you (for example, when you fill out a form or contact us) and automatically through your interaction with our Services (through cookies and other tracking technologies, as described below). We do not collect any sensitive personal data (such as Social Security numbers or financial account information) unless you voluntarily provide it to us for a specific purpose. We also do not knowingly collect any information from children under the age of 13, as explained in the Children's Privacy section of this Policy.
We use the personal information we collect only to provide, maintain, and improve our Services, and for related internal purposes. Your data is not used for any purposes unrelated to delivering our services to you. Specifically, we may use your personal information for the following purposes:
Service Delivery and Operations
- Providing and Managing Services: To set up and manage your account (if applicable), provide the products or services you have requested, and ensure the proper functioning of our platform. This includes using your contact information to communicate with you about service-related matters (such as confirmations, invoices, technical notices, updates, and support).
- Customer Support and Communications: To respond to your inquiries, requests, or feedback and provide customer support. We may use your contact information to provide important announcements about the Services (for example, changes to features or policies), which are necessary for us to fulfill our obligations and maintain our relationship with you.
- Service Improvement: To analyze usage of our website and Services (including through aggregated data and analytics) in order to improve our offerings and develop new features. For instance, understanding how users navigate our site can help us optimize user experience and fix technical issues. Any analytics or research is done to benefit the service we provide you and not for advertising or profiling purposes beyond service improvements.
Legal Compliance and Protection
- Compliance with Laws: To comply with applicable U.S. laws, regulations, legal processes, or enforceable governmental requests. For example, we may process and retain certain information to fulfill tax, accounting, or reporting obligations, or respond to valid legal subpoenas. Using personal data for these purposes is necessary for us to meet our legal responsibilities.
- Enforcing Rights and Security: To enforce our terms of service and other agreements, and to detect or investigate fraud, security issues, or abuse of our Services. We may use personal data as necessary to protect the rights, property, or safety of PlatformOne, our users, or others. This includes using information to prevent fraud or address technical issues that could harm our operations or users.
We do not use your personal information for any kind of third-party marketing or advertising purposes. We will not send you marketing emails or newsletters unless you have explicitly opted in to receive them. If you do choose to receive such communications, you will have the ability to opt out at any time. In all cases, we limit our use of your data to what is relevant and necessary for providing our Services and fulfilling the purposes described above.
We do not sell, rent, or exchange your personal information with any third parties for their own marketing or independent use. We value your privacy and have a strict policy against unauthorized data sharing. Your personal data is used by PlatformOne solely for the purposes described in this Policy. In particular, we do not share your personal data with third-party companies for their promotional activities.
There are limited circumstances, however, in which we may disclose or share personal information, all of which relate to supporting the delivery of our Services or complying with the law. These situations are:
Service Providers (Processors)
We may share personal data with a limited number of trusted third-party service providers who perform functions on our behalf and under our instructions. For example, we may use third-party companies for website hosting, cloud infrastructure, email delivery, or customer support tools. These service providers are given access only to the information necessary to perform their specific tasks, and they are contractually obligated to protect your information and use it solely for the purpose of providing services to PlatformOne. We do not permit these providers to use your data for their own purposes.
Legal Requirements
We may disclose personal information if required to do so by law or in response to valid legal processes (such as a subpoena, court order, or government request). We will also share information when we believe in good faith that such disclosure is necessary to protect our rights or the safety of our users or others, investigate fraud, or respond to a government request. In all cases, we will only disclose the minimum amount of information necessary to meet our legal obligations.
Business Transfers
If PlatformOne is involved in a merger, acquisition, bankruptcy, or sale of all or a portion of its assets, personal information may be transferred to the successor entity or purchaser as part of that transaction. If such a transfer occurs, we will ensure that your personal data remains protected by this Privacy Policy (or you will be given notice and an opportunity to opt out of the transfer if required by law).
Aside from the situations above, PlatformOne will not disclose your personal information to any third party without your consent. In particular, we do not share personal data with third parties for their own direct marketing purposes, and we do not engage in selling personal information for monetary gain. If you direct us to share data with a third party (for example, if you integrate a PlatformOne service with another service or request we share information with a partner), we will do so only with your consent and understanding. Any third-party with whom we share data in accordance with this Policy will be bound to protect that data through contractual agreements or as required by law.
Like many online services, PlatformOne uses cookies and similar tracking technologies to collect usage data and improve our website and Services. Cookies are small text files placed on your device that allow us to recognize your browser or device and remember certain information. When you visit our website, we (or authorized third parties) may send one or more cookies to your computer or mobile device. These cookies help our site function correctly and can make your user experience better by, for example, remembering your preferences or login session.
How We Use Cookies
We use cookies for several reasons, all focused on enhancing our Service and your experience. For instance, cookies allow us to determine whether you have visited our site before or if you are a new visitor, and they help us identify which website features or pages are most popular. Cookies also enable us to save your preferences (such as language settings or form information) so you don't have to re-enter them each time you visit.
Additionally, we may use cookies and other tracking data to gather statistical information about how our website is used — for example, to analyze overall visitor traffic and usage patterns on our site. This information helps us improve site functionality and content. We may employ both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them) for these purposes.
Other Tracking Technologies
In addition to cookies, we may use other common tracking technologies like web beacons (also known as pixel tags) or similar identifiers. These are tiny graphics or code snippets embedded in our website or emails that help us determine whether specific pages were visited or whether an email was opened. They often work in conjunction with cookies. For example, we might use a web beacon to count how many people have visited a certain page or opened an email newsletter.
Your Choices Regarding Cookies
You have the ability to control or limit how cookies are used on your devices. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or alert you when a cookie is being placed on your computer. Please note that if you disable or delete cookies, some features of our website or Services may not function properly, as cookies are often required for certain basic functionality (like staying logged in or remembering your settings). By continuing to use our site without disabling cookies, you are consenting to our use of cookies and similar technologies as described in this Policy.
We respect your rights over your personal data. Depending on the laws that apply to your jurisdiction (and regardless, as a matter of our commitment to privacy), you have certain rights regarding the personal information we have about you. These rights include:
- Right to Access: You have the right to request confirmation of whether we are processing personal information about you, and to obtain access to the specific pieces and categories of personal data we hold about you. We will provide you with a copy of your personal information in a commonly used format, if requested, so that you can review it.
- Right to Correction (Rectification): If any of your personal information is inaccurate or incomplete, you have the right to request that we correct or update it. We encourage you to keep your information up-to-date and will honor legitimate requests to rectify inaccurate data.
- Right to Deletion: You have the right to request deletion of your personal data that we have collected, subject to certain exceptions. Upon your request, we will delete your personal information from our records and direct any service providers to do the same, unless retaining the information is required for us to comply with legal obligations, fulfill contractual obligations, resolve disputes, or for other legitimate business purposes.
- Right to Restrict or Object: You may have the right to request that we limit the processing of your personal information in certain scenarios or object to specific types of processing. If you feel we are processing your data in a way that you do not agree with, you may contact us to request a restriction or to opt out of that processing where applicable.
- Right to Withdraw Consent: If we ever rely on your consent to process your personal information (in situations where consent is the legal basis for processing), you have the right to withdraw that consent at any time. For example, if you have signed up for optional communications, you can unsubscribe or ask us to stop those communications, and we will honor that request. Withdrawal of consent will not affect the lawfulness of any processing we conducted prior to your withdrawal.
We will not discriminate against you for exercising any of these rights. To exercise your rights, or if you have any questions or requests regarding your personal data, please contact us at Info@platformoneinc.com. Please clearly state your request, and provide enough information for us to verify your identity (for your protection, we will need to confirm we are dealing with the correct person before releasing or deleting personal data). We will respond to legitimate requests as soon as possible and within any timeframe required by applicable law.
PlatformOne takes the security of your personal information seriously. We implement a variety of security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. We follow generally accepted standards to protect the information submitted to us, both during transmission and once it is in our systems. Our security program includes:
Technical Safeguards
We use strong encryption protocols to protect personal data during transmission (e.g. Secure Sockets Layer/Transport Layer Security (SSL/TLS) for data exchanged with our website) and at rest in our databases. We also employ firewalls and intrusion detection systems to monitor and protect our network. Access to systems that contain personal data is protected by authentication controls such as passwords and, where appropriate, multi-factor authentication. We regularly update and patch our software to address security vulnerabilities and perform periodic security assessments or penetration testing to evaluate the strength of our systems.
Administrative Safeguards
We limit access to personal information to those employees and contractors who have a business need to know such information to perform their job duties. Our personnel are trained on privacy and security best practices, and we have internal policies and procedures in place to prevent unauthorized access or misuse of data. For example, employees with access to personal data undergo background checks where permitted by law, and all employees are required to adhere to our confidentiality and security policies. We also have an incident response plan to handle any security breaches swiftly and effectively, should they occur.
Physical Safeguards
We ensure that any facilities and data centers we use (including those operated by our cloud service providers) have appropriate physical security controls. This may include access control systems, surveillance cameras, and secure areas for servers. Paper records (if any) containing personal information are kept in secure locations and disposed of securely.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data. However, we continuously work to update and improve our security measures to adapt to new threats and protect your privacy. In the unlikely event of a data breach that affects your personal information, we will notify you and the appropriate authorities as required by law.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This means that:
- We keep your personal data for as long as you maintain an account with us or as long as is needed to provide you with our Services.
- We may retain certain information after you close your account or cease using our Services if retention is reasonably necessary to comply with legal obligations (for example, maintaining records of transactions for financial reporting or audits), to resolve disputes, to enforce our agreements, or to protect our legal rights.
- We also retain personal data as needed for routine business operations such as backups, archiving, fraud prevention, or cybersecurity incident monitoring. These retention periods are generally determined based on the nature of the information and the context in which it was collected. For instance, log data and backups may be retained for a short period, whereas account information may be kept longer if needed for tax or accounting requirements.
When the retention period for a certain piece of data has expired, or if you request deletion and we have no further legitimate need to keep the data, we will either securely delete the personal information or anonymize it so that it can no longer be associated with you. If anonymization is performed, we may retain and use the information in a de-identified form (for example, for statistical analysis or business planning). We periodically review the data we hold and erase or anonymize data that is no longer needed. If you have any specific questions about how long we keep a certain type of data, you can contact us for more information.
PlatformOne is headquartered and operates in the United States. If you are accessing our Services from outside the U.S., please be aware that any information you provide will be transferred to and processed in the United States (or other jurisdictions where our service providers may be located). The data protection laws of the United States may be different from those of your country of residence, and may not provide the same level of protection. However, we want to assure you that we handle all personal data as described in this Privacy Policy and in accordance with applicable law, regardless of where the data comes from.
By using our Services or submitting your information to us, you acknowledge the transfer of your personal data to the United States. In cases where we need to transfer personal data from jurisdictions with data transfer restrictions, we will take appropriate measures to ensure adequate protection of your information. Such measures may include using standard contractual data protection clauses approved by relevant regulatory authorities or relying on your consent where permitted. If you are located in a jurisdiction such as the European Union, we will comply with applicable legal requirements for the transfer of personal information outside of that jurisdiction, though PlatformOne's Services are primarily intended for U.S. users. We will also honor any additional rights you may have under your local laws regarding your personal data (for example, the right to be informed about international transfers or the right to withdraw consent for such transfers).
Our website and Services may contain links to websites, content, or services that are operated by third parties (for example, a link to an article or a social media feature). If you click on a third-party link or otherwise engage with third-party content, you will be directed to that third party's website or service. Please note that this Privacy Policy does not apply to any information collected on or through any third-party websites or services, which will have their own privacy policies. We do not control the privacy practices of these third parties and are not responsible for their actions or content. We encourage you to review the privacy policies of any third-party website or service that you visit or use. Your interactions with those websites are governed by the third parties' own rules and policies, not this Privacy Policy. If you have any concerns about how other sites handle your data, we recommend contacting those sites directly or reviewing their privacy statements before providing any personal information.
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from anyone under 13 years old. If you are under 13, please do not use our Services or provide any personal information to us. In the event that we learn we have collected personal information from a child under 13 without verified parental consent, we will take prompt steps to delete that information from our servers and records. If you believe that we might have any information from or about a child under 13, please contact us immediately at the email address provided in the Contact section below so that we can investigate and address the issue.
If we ever decide to expand our Services to children or to intentionally collect information from children (for example, by offering a service intended for minors), we will do so only in compliance with applicable children's privacy laws such as the U.S. Children's Online Privacy Protection Act (COPPA), and we will update this Privacy Policy accordingly and obtain any necessary parental consents. Parents and guardians should supervise their children's online activities and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment.
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. If we make changes, we will notify you by updating the "Last Updated" date at the top of this Policy, and the revised Privacy Policy will be posted on our website. Any changes will become effective when the updated Privacy Policy is posted on our site, unless otherwise required by law. We encourage you to review this page periodically to stay informed about how we are protecting your information.
If we make any material changes to this Privacy Policy (meaning changes that significantly affect how we handle your personal information), we will provide a more prominent notice of those changes. This may include notifying you via the email address we have on file (if you have an account with us) or placing a clear notice on our website's homepage prior to the change taking effect. Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any updates or changes, you should stop using our Services and notify us if you would like to remove your information as outlined in the Your Rights section above.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing any issues you may have and to answering your questions. You can reach us by email or mail as follows:
PlatformOne Group Inc.
Attn: Privacy Team
12110 Sunset Hills Rd, Suite 600
Reston, VA 20190, USA
Email: Info@platformoneinc.com
Phone: +1 (703) 239-4854
We will do our best to respond promptly to your inquiries. If you contact us to exercise any of your privacy rights, please include "Privacy Request" in the subject line of your email or correspondence and describe the nature of your request so we can address it efficiently.
Thank you for trusting PlatformOne Group Inc. with your personal information. We value your privacy and are dedicated to keeping your data safe and using it responsibly, in line with this Privacy Policy and applicable laws.